Fabra Privacy Policy

Last Updated: 2nd December 2024

Fabra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services, including joining the waitlist, designing products, and engaging in production and shipping.

This policy complies with applicable data protection laws, including the GDPR, CCPA, and Stripe's privacy requirements.

1. Information We Collect

We collect the following personal information when you interact with Fabra:

1.1 Account Registration:

• Username: A unique identifier chosen by you.
• Name: Your first and last name.
• Email Address: Your email address for account setup and communication.

1.2 Design and Production Services:

• Design Data: Details of designs and templates created or used on the platform.
• Order Information: Data related to product orders, including shipping and billing details.

1.3 Waitlist Registration:

• Waitlist Details: Information provided when joining the waitlist, including your username, name, and email address.

1.4 Payment Information:

• Transaction Data: Payment details processed securely through Stripe, including transaction amounts and payment method. Fabra does not store credit card information. Stripe’s Privacy Policy governs payment data processing.

1.5 Usage Data:

• Information about your interactions with our platform, including device information, IP address, and browsing behavior, collected via cookies or similar technologies.

2. How We Use Your Information

Your personal information is used for the following purposes:

2.1 Service Delivery:

• Facilitate design and production services.
• Manage waitlist registration and notify you of access to services.

2.2 Order Fulfillment:

• Process and ship your orders, including managing payments and tracking delivery.

2.3 Communication:

• Send updates, promotional materials, and important notices related to Fabra.

2.4 Compliance and Security:

• Ensure compliance with legal obligations, prevent fraud, and protect against misuse of our services.

2.5 Service Improvement:

• Analyze user behavior to improve platform functionality and user experience.

3. How We Share Your Information

Fabra does not sell, rent, or trade your personal information. We share information only under the following circumstances:

3.1 Service Providers:

We share your information with trusted third-party service providers to support operations, including:

• Stripe: For payment processing. Stripe’s Privacy Policy governs their use of your information.
• Logistics partners for shipping and delivery.
• Analytics providers for usage tracking and platform improvement.

3.2 Legal Compliance:

We may disclose personal information if required to do so by law, regulation, or legal request.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant entity.

4. Data Security

We employ commercially reasonable measures to safeguard your information against unauthorized access, use, or disclosure. However, no system is entirely secure. You acknowledge that transmission of data over the internet carries inherent risks.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Data Portability: Request a structured, machine-readable copy of your data.
• Opt-Out: Unsubscribe from promotional communications by following the opt-out instructions in our emails.

To exercise these rights, contact us at hello@fabra.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Provide and improve our services.
• Analyze user behavior on our platform.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our platform may include links to third-party websites. Fabra is not responsible for the privacy practices or content of these external sites. Review their privacy policies before sharing your data.

8. Payment Processing with Stripe

Payments on Fabra are processed securely through Stripe. By using Fabra’s services, you agree to Stripe’s Privacy Policy and acknowledge that Stripe may process your personal data as a data controller for payment-related purposes.

9. Changes to This Privacy Policy

Fabra reserves the right to update this Privacy Policy periodically. Significant changes will be communicated by updating this page and revising the "Last Updated" date. Continued use of our services after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

• Email: hello@fabra.com
• Mailing Address: Unit 106, 19-21 Turramurra Avenue, Turramurra, NSW 2074, Australia